Effective Date: 9/24/2024

At C. Pina Insurance Agency, Inc. (doing business as Fortis Insurance Providers), we value your trust and are committed to protecting your personal information. This Privacy Notice explains how we collect, share, and protect your personal information under the Gramm-Leach-Bliley Act (GLBA).

Information We Collect

We collect and maintain certain personal information about you to provide insurance services. This information includes, but is not limited to:

• Personal Identification: Name, address, phone number, email address, Social Security number
• Financial Information: Payment history, transaction details, and account numbers
• Insurance Information: Claims history, coverage options, and policy details
• Other Information: Any additional data necessary to provide you with appropriate insurance services and maintain your policy

How We Use Your Information

We use your personal information for the following purposes:

• To underwrite insurance policies and assess risk
• To process your transactions and manage your insurance policy
• To provide customer support and respond to your inquiries
• To comply with legal and regulatory requirements

Information We Share

We do not sell your personal information. However, in order to provide the services you request, we may share your personal information with:

• Service Providers: Third-party companies that assist us in conducting our business, such as claims administrators, payment processors, or marketing partners
• Government Agencies: As required by law, we may disclose your information to comply with legal investigations or court orders
• Affiliates: Our affiliated companies for business purposes, such as to market additional products or services that may be of interest to you

Your Privacy Choices

You have the right to limit certain types of sharing, such as:

• Sharing information with affiliates for marketing purposes
• Sharing with non-affiliated third parties, except as required by law

If you wish to limit our sharing, please contact us using the details below.

How We Protect Your Information

We employ reasonable safeguards, including physical, technical, and administrative measures, to protect your personal information from unauthorized access or disclosure. We restrict access to personal information to those employees and third parties who need the information to serve you.

Your Rights

Under federal law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate personal information
• Limit certain types of sharing of your personal information

To exercise these rights or if you have any questions, please contact us:

We reserve the right to change this Privacy Notice at any time, and any updates will be posted to our website.